Moving Global

MGL Policies

Fraud Awareness

Fraudulent Use of the MGL Brand

Attempts have been made to defraud Internet shoppers by the unauthorized use of the MGL name and brand via email communications and graphics which appear, on the surface, to have originated from MGL.

In most cases the communications concern the sale of consumer goods over the Internet where payment may be requested before the goods are delivered.

Please be advised that MGL does not request payment in this manner. MGL only collects money due for official MGL related shipping expenses.

This security notice does not affect the obligation of a consignee to pay shipping, customs, VAT or similar charges, where these are properly payable at the time of delivery.

MGL accepts no responsibility for any costs, charges or payments made which were improperly incurred as a result of fraudulent activity.

Websites

If you are in any doubt as to the integrity of a website that uses the MGL brand, please always access MGL websites via our global website.




MGL Fraud Awareness Guidelines

Thank you for joining our effort to combat online fraud. MGL goes to great lengths to protect our customers from fraud. If you suspect having received fraudulent emails, SMS or found a website or social media account that tries to pass off as MGL, we encourage you to let us know at your earliest convenience, so that we can quickly take actions to stop the fraud.

Please report all suspicious activity to our dedicated Anti-Abuse Mailbox at phishing-mgl@moving-global.com following the below instructions.

We thoroughly investigate every report of suspected fraud, but generally, will not respond to personal inquiries. If you have questions regarding the status of a shipment or an invoice, please direct those to our 

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